Last updated: 18 October 2026
These Terms of Use govern your access to the Meltivo website, online ordering features where available, and related digital content operated by Meltivo Pizzeria in Adelaide, South Australia. By browsing, placing an enquiry, or using any interactive feature, you agree to these Terms. If you do not agree, please do not use the site. References to we, us, and our mean Meltivo operating from 44/60 Gouger St, Adelaide SA 5000, Australia.
You must have legal capacity to enter a binding agreement under applicable Australian law. If you use the site on behalf of a business, you confirm you have authority to bind that business. You agree to provide accurate information in forms, respect staff and other guests in any user content you submit, and use the website only for lawful purposes connected with learning about Meltivo, ordering food, or making legitimate enquiries. You must not attempt to disrupt the site, scrape content excessively, introduce malware, bypass security, impersonate others, or use the site to harass or defame.
Menu descriptions, photographs, and prices on the website are for information and may change without notice due to ingredient availability, seasonal specials, or supplier adjustments. Promotional offers may include additional conditions shown at the time of the offer. Online orders are subject to confirmation by Meltivo. We may refuse or cancel an order where an item is unavailable, payment cannot be verified, delivery details are incomplete, or we suspect fraud. Pickup and delivery times are estimates and may vary during peak service. Allergen information is provided in good faith; guests with severe allergies should speak to staff before ordering.
The Meltivo name, logos, menu text, photographs, recipes as expressed in descriptions, layout, and software on this site are owned by or licensed to us and protected by Australian intellectual property law. You receive a limited, personal, non-transferable licence to view pages and print reasonable copies for personal reference. You may not reproduce, sell, modify, or create derivative works from our content without written permission, except as allowed by fair dealing or other mandatory rights.
If you send reviews, photos, suggestions, or competition entries, you grant Meltivo a non-exclusive licence to use that material for operating and promoting the restaurant, subject to applicable privacy rights. You confirm you own or control the material and that it is not misleading or offensive. We may moderate or remove submissions that breach these Terms or community standards.
Our site may reference delivery platforms, social networks, or map services. Those services are operated independently. We are not responsible for their content, availability, or privacy practices. Your use of third-party services is at your own risk and subject to their terms.
The website is provided on an as available basis. To the extent permitted by Australian Consumer Law, we do not guarantee uninterrupted access or that every description will be error free. Nothing in these Terms excludes guarantees that cannot be excluded, including consumer guarantees relating to services Meltivo supplies. Where liability cannot be excluded, our liability for website-related loss is limited to re-supply of the relevant service or reasonable remedies required by law.
You agree to indemnify Meltivo against reasonable losses arising from your breach of these Terms or misuse of the website, except to the extent caused by our negligence or unlawful conduct.
These Terms are governed by the laws of South Australia and the Commonwealth of Australia. You submit to the non-exclusive jurisdiction of courts in South Australia for disputes arising from site use, without affecting mandatory consumer rights to bring claims in your home jurisdiction where applicable.
We may update these Terms when our services or legal obligations change. The revised date will appear above. Continued use after changes constitutes acceptance where permitted by law. We may suspend site access for maintenance, security, or breach response.
Table bookings and catering quotes may require deposits or minimum spends as stated at booking. Gift vouchers are subject to expiry dates and conditions printed on the voucher or confirmed by email. Large orders for Adelaide events may need confirmed headcounts and delivery windows; late changes can affect price or availability. We will communicate any material change before accepting payment where practicable.
Meltivo is not liable for delay or failure caused by events outside reasonable control, including severe weather, utility outages, supplier shortages, or public health directions affecting dine-in capacity. Where an order cannot be fulfilled, we will offer refunds or alternatives consistent with Australian Consumer Law.
Questions about these Terms may be sent to [email protected], by phone at +61882037494, or by post to 44/60 Gouger St, Adelaide SA 5000, Australia.
