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Legal Information

Last updated: 18 October 2026

This Legal Information page summarises key regulatory and business details for Meltivo Pizzeria trading in Adelaide, South Australia. It supports transparency for guests, suppliers, and partners. It does not replace formal contracts, employment agreements, or the specific terms presented when you purchase goods or services. Meltivo operates a food service business focused on fresh pizza, authentic Italian flavours, and welcoming dining experiences at Gouger Street.

Business Identity

Meltivo Pizzeria serves guests from 44/60 Gouger St, Adelaide SA 5000, Australia. Correspondence for legal and compliance matters should be directed to [email protected] or +61882037494. Registered business identifiers, Australian Business Number details, and liquor or council permits are available on request where we are required to disclose them to contracting parties or authorities.

Regulatory Framework

Our operations are subject to Commonwealth and South Australian laws governing food safety, workplace health and safety, consumer protection, privacy, and electronic communications. We maintain food handling practices aligned with the Australia New Zealand Food Standards Code and local council requirements for onsite dining and takeaway. Staff training records, temperature logs, and supplier traceability documentation are maintained as required by our food safety program.

Website and Digital Services

Use of meltivo.com.au is governed by our Terms of Use, Privacy Policy, Cookie Policy, and Disclaimer. Together these documents explain acceptable conduct, data handling, and content limitations. Online enquiries may create records retained under our Privacy Policy. Marketing messages comply with the Spam Act 2003 (Cth) and relevant Australian Communications and Media Authority guidance, including clear sender identification and unsubscribe options.

Consumer Rights

Australian Consumer Law provides guarantees that goods and services will be of acceptable quality, fit for purpose, and match descriptions where applicable. Remedies may include repair, replacement, refund, or compensation depending on the failure. These rights apply to pizza and beverage orders, catering packages, and gift vouchers unless modified only where the law allows. Nothing on this page excludes those mandatory guarantees.

Intellectual Property and Brand

Meltivo logos, trade dress, menu compilations, and original photography are protected. Unauthorised commercial use may infringe our rights or those of our licensors. Media wishing to reproduce images or long-form menu extracts should request written permission. Fair reporting and personal social sharing of your own dining experience are generally welcome when accurate and respectful.

Complaints and Disputes

We prefer to resolve concerns quickly and fairly. Please describe any issue with an order, billing matter, or privacy question so we can investigate. Keep receipts or order numbers where available. If a dispute remains unresolved, you may contact Consumer and Business Services South Australia or other relevant bodies. Some matters may be referred to mediation or courts in South Australia under our Terms of Use.

Insurance and Risk Management

Meltivo maintains appropriate insurance for public liability and workers compensation as required for our operations. Incident reports are documented where necessary to improve safety and meet reporting duties.

Accessibility and Inclusion

We aim to provide accessible seating and clear communication where feasible. Website accessibility improvements are ongoing. If you need assistance placing an order or reading menu information, contact our team and we will try to help using alternative formats or phone ordering.

Data and Privacy Cross-Reference

Personal information collected online or at the register is handled under our Privacy Policy and Cookie Policy. CCTV, if operating, follows signage requirements. We do not sell guest lists to unrelated marketers.

Contacting Regulators

Guests may contact Consumer and Business Services South Australia, the OAIC for privacy matters, or local council for food premises enquiries. Meltivo will cooperate with lawful investigations and provide records we are required to maintain.

Updates

Legal and regulatory summaries may change when ownership structures, licensing, or service channels change. The date above reflects the latest revision. Material business changes may also be posted at the restaurant or on our news page.

Employment and Suppliers

Workplace relations at Meltivo follow Fair Work legislation and applicable modern awards. Supplier contracts address food safety, invoicing, and confidentiality. Whistleblower concerns about conduct or safety should be raised with management or through [email protected] marked confidential.

Tax and Record Keeping

We maintain business records required for GST, payroll, and council reporting. Receipts issued at point of sale should be retained for expense claims or warranty enquiries relating to merchandise sold at the restaurant.

Environmental Practices

Meltivo seeks to reduce waste through portion planning, recyclable packaging where suitable, and oil disposal compliant with local requirements. Details may change as Adelaide council programs evolve; ask staff about current recycling options on Gouger Street. We cooperate with council inspections and food safety audits and will display required certificates where regulations mandate public visibility.

Contact

Legal enquiries may be sent to [email protected], by phone at +61882037494, or by post to 44/60 Gouger St, Adelaide SA 5000, Australia. Please include your name, the nature of the enquiry, and any reference numbers so we can respond efficiently.

Meltivo

Pizza

Say Hello

Address: 44/60 Gouger St, Adelaide SA 5000, Australia

Email: [email protected]

Phone: +61882037494

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